Ministry of Justice Jobs – Administrative Officer

Job Description:

We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit: https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity.

Job Responsibilities:

• Maintain detailed records/information tracking operational progress changes and improvements.
• Work with the courts and tribunals to resolve operational issues including logging and processing feedback and complaints.
• Assist with support to the Delivery Director, Heads of Crime and Civil, Family & Tribunals, Cluster Managers and Head of RSU in carrying out their functions.
• Prepare and distribute documentation for meetings, including agenda papers, supporting documentation and minutes.
• Assist with the provision of a comprehensive performance management and reporting framework across the Region.
• Act as a point of contact for enquiries from the courts and tribunals.
• Prepare, produce and distribute correspondence, reports, papers, statistical returns and other documentation as required.
• Maintain and update records, information systems and databases; this will include data inputting, initiating queries and running reports.
• Undertake a data verification/data quality role as required.
• Provide administrative support services for the RSU team, including; organising meeting, managing diaries, booking travel, booking rooms, processing payments.
• Sift and distribute mail and correspondence, drafting response as directed.
• Undertake additional support and administrative related assignments as required.
• Maintain a repository for all operational documentation, publications and materials.
• Assist in RSU business assurance duties as required.

Job Requirements:

• Assist with the daily management of projects/programmes.
• Research, compile, process and coordinate project data as required.
• Face-to-face roles in HMCTS for example a court usher
• Contact Centre roles in HMCTS for example call centre advisers
• Processing roles in HMCTS for example Staff at the County Courts Money-Claims Centre and Courts and Tribunal Administration
• Research, compile, process and coordinate project data as required.

Job Details:

Company: Ministry of Justice UK

Vacancy Type:  Full Time

Job Location: Birmingham, England

Application Deadline: N/A