Website Next
About the job
Job Description
We are looking for an Ecommerce Trading Manager to help support Reiss – one of our Total Platform customers, to lead the growth of online sales and be a partner to the brand! Total Platform is an exciting new business-to-business online service that offers brands like Reiss and GAP etc a full
solution for eCommerce, including website, warehousing, logistics, customer care, marketing
and customer data management. We let brands focus on their product and creative, and we
drive their new online business forward including innovations, sales, operations and
technology developments
Given recent growth, we now require an Ecommerce Trading Manager dedicated to Total
Platform Online. This role would be perfect for someone who has some great experience in Ecommerce and Sales along with someone who loves to partner with different stakeholders and customers and has an ambitious personality to drive growth.
We can offer hybrid working with 2-3 days in the offcie and 2-3 days remote working. Our head office is in Leicestershire.
About the role:
- Grow sales of the client, using the Total Platform tools and resources at your
disposal, including data, marketing, website content, navigation and filtering, search
and experience.
- Act as a brand ambassador; promoting the brand within Next and driving their sales
forward as much as possible through sales ideas, innovations, developments and
marketing campaigns.
- Be a partner to the brand. Maintain a relationship with the senior management teams
of your brand client
- Identify & champion opportunities for growth; through data analysis of key online
metrics, customer research and sales data analysis
- Drive client marketing focusing on customer acquisition & retention; Drive marketing
ideas based on data and creative ideas, and work with the client and assigned Total
Platform creative and marketing resources to execute campaigns
- Drive service delivery in line with agreed tolerances; Understand, champion and,
through close collaboration with the Service Management & Development teams,
deliver on quality & time commitments
- Use your exceptional commercial understanding, to help to identify and suggest ways
to create a more engaging online experience for our customers
- Use sound knowledge of search, navigation and commercial layouts to make sure
our online offering is always the best around
- Support the Senior eCommerce Manager and wider online team with product and
project launches.
- Analyse sales, finding opportunities to further enhance the website and maximise
sales. Analyse key online metrics to understand opportunities to enhance and
improve customer journeys and conversion.
- Continually review search results and pages with a view to optimise. Identifying
opportunities to improve low conversion or high bounce rates.
- Drive forward marketing opportunities and initiatives that will enhance a products
online commercial appeal.
- You will optimise the online funnel, determining right products, content and structure
to get customer through the shopping journey as quickly as possible whilst
maximising average order value.
- Work with the product teams to suggest and drive forward strong product imagery for
homepages, emails and marketing that best reflect sales and trends.
- Work to create and maintain the marketing plan and ensure it is executed on time.
- Identify, implement and drive commercial improvements through your insights.
About You
- Analytical and comfortable with large volumes of data.
- A keen eye for good design in order to implement the most effective visual approach for our
websites
- Organised, thorough and excited by a challenge you’ll work well in a busy and fast moving
retail environment
- Good at prioritising workload to meet requirements and tight deadlines
- Great attention to detail
- Good communication skills & able to effectively work with members of both the immediate
and wider team, at varying levels
- Highly motivated and hardworking with a professional attitude who is able to work under
pressure in a faced paced environment.
- Experience of working in an online environment and/or trading & merchandising – any
account management skills would also be desirable
- Keen interest in Retail/Fashion
- Proficient in Microsoft Excel, Word, Powerpoint & Google applications
Benefits:
- Annual company performance based bonus
- Share options – opt in at 70% OR 10% cash alternative
- Private medical insurance OR cash alternative at £715
- Sharesave scheme
- Pension 3% Employer/ 5% Employee
- 25 days holiday plus bank holidays (can also buy/sell up to 3 days)
- 25% staff discount and free next day delivery to desk for online purchases
- Subsidised restaurant, coffee shop and juice bar all onsite at head office
- Free car parking
- Outstanding subsidised Nursery onsite at head office
- Staff shop onsite at head office
About Us
You know Next, but did you know we’re a FTSE-100 retail company employing over 35,000 people across the UK and Ireland. We’re the UK’s 2nd largest fashion retailer and for Kidswear we’re the market leader. At the last count we have over 500 stores, plus the Next Online and it’s now possible to buy on-line from over 70 countries around the world! So we’ve gone global!
Organization
- 25% off a huge selection of Next, Lipsy & Victoria’s Secret products
- Company performance based bonus
- Sharesave scheme
- On-site Nursery available; OFSTED outstanding in all areas
- 10% off most partner brands & up to 15% off Branded Beauty
- Early VIP access to sale stock
- Access to fantastic discounts at our Staff Shops
- Subsidised restaurant, coffee shop and juice bar
- Access a 24/7 digital GP and other free health and wellbeing services
- Free on-site parking
Our aim is to support all applicants during the application process and to provide reasonable adjustments when necessary and requested. If you would like to request support with your application due to any health condition, feel free to get in touch with us by calling us on 0116 284 6858 and leave a voicemail.
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