Next Jobs – Trading Manager

About the job

We are looking for an Ecommerce Trading Manager to help support Reiss – one of our Total Platform customers, to lead the growth of online sales and be a partner to the brand! Total Platform is an exciting new business-to-business online service that offers brands like Reiss and GAP etc a full solution for eCommerce, including website, warehousing, logistics, customer care, marketing and customer data management. We let brands focus on their product and creative, and we drive their new online business forward including innovations, sales, operations and

technology developments.

Given recent growth, we now require an Ecommerce Trading Manager dedicated to Total

Platform Online. This role would be perfect for someone who has some great experience in Ecommerce and Sales along with someone who loves to partner with different stakeholders and customers and has an ambitious personality to drive growth.

We can offer hybrid working with 2-3 days in the offcie and 2-3 days remote working. Our head office is in Leicestershire.

About the role:

● Grow sales of the client, using the Total Platform tools and resources at your

disposal, including data, marketing, website content, navigation and filtering, search

and experience.

● Act as a brand ambassador; promoting the brand within Next and driving their sales

forward as much as possible through sales ideas, innovations, developments and

marketing campaigns.

● Be a partner to the brand. Maintain a relationship with the senior management teams

of your brand client

● Identify & champion opportunities for growth; through data analysis of key online

metrics, customer research and sales data analysis

● Drive client marketing focusing on customer acquisition & retention; Drive marketing

ideas based on data and creative ideas, and work with the client and assigned Total

Platform creative and marketing resources to execute campaigns

● Drive service delivery in line with agreed tolerances; Understand, champion and,

through close collaboration with the Service Management & Development teams,

deliver on quality & time commitments

● Use your exceptional commercial understanding, to help to identify and suggest ways

to create a more engaging online experience for our customers

● Use sound knowledge of search, navigation and commercial layouts to make sure

our online offering is always the best around

● Support the Senior eCommerce Manager and wider online team with product and

project launches.

● Analyse sales, finding opportunities to further enhance the website and maximise

sales. Analyse key online metrics to understand opportunities to enhance and

improve customer journeys and conversion.

● Continually review search results and pages with a view to optimise. Identifying

opportunities to improve low conversion or high bounce rates.

● Drive forward marketing opportunities and initiatives that will enhance a products

online commercial appeal.

● You will optimise the online funnel, determining right products, content and structure

to get customer through the shopping journey as quickly as possible whilst

maximising average order value.

● Work with the product teams to suggest and drive forward strong product imagery for

homepages, emails and marketing that best reflect sales and trends.

● Work to create and maintain the marketing plan and ensure it is executed on time.

● Identify, implement and drive commercial improvements through your insights.

About you

● Analytical and comfortable with large volumes of data.

● A keen eye for good design in order to implement the most effective visual approach for our

websites

● Organised, thorough and excited by a challenge you’ll work well in a busy and fast moving

retail environment

● Good at prioritising workload to meet requirements and tight deadlines

● Great attention to detail

● Good communication skills & able to effectively work with members of both the immediate

and wider team, at varying levels

● Highly motivated and hardworking with a professional attitude who is able to work under

pressure in a faced paced environment.

● Experience of working in an online environment and/or trading & merchandising – any

account management skills would also be desirable

● Keen interest in Retail/Fashion

● Proficient in Microsoft Excel, Word, Powerpoint & Google applications

Benefits:

• Annual company performance based bonus
• Share options – opt in at 70% OR 10% cash alternative
• Private medical insurance OR cash alternative at £715
• Sharesave scheme
• Pension 3% Employer/ 5% Employee
• 25 days holiday plus bank holidays (can also buy/sell up to 3 days)
• 25% staff discount and free next day delivery to desk for online purchases
• Subsidised restaurant, coffee shop and juice bar all onsite at head office
• Free car parking
• Outstanding subsidised Nursery onsite at head office
• Staff shop onsite at head office