Openreach Jobs – Civils Operation Manager

Job Description:

Secondly, the one thing the pandemic has taught us is that a lot of current and future colleagues, where and when possible, want to embrace hybrid working. Therefore, we are introducing smart working at Openreach. Smart working means having the flexibility to choose, as a team, how and where you work depending on your team’s deliverables and needs; when you are at your shared core location to connect with others and when not. It may not be for every role, and, as part of the recruitment process, you’ll have the chance to discuss smart working and how it might work for the job you are applying for.

Job Responsibilities:

• To manage, lead, train, motivate and develop all members of the team
• Be the civils subject matter expert interface, so FND ,SD and CE Ops teams can verify and qualify what they are spending with other suppliers like Telent, MUS, etc
• To own the Regional strategy for civils team (what gangs need to be equipped to deliver Regional specific types of work including reinstatement, trenching, Dig & Fix, Reshell, Ethernet, blockages, etc)
• Own, drive, and deliver recruitment, mobilisation, and induction activity in the Region (inc interviews and appointments)
• Own drive, and deliver the implementation of all vehicles, plant, kit, devices and consumables (inc making choices on the most cost effective fleet required for your bespoke regional set-up)
• To own the setting up and ongoing management of fully functional depot(s) in conjunction with BT Property and any external property provider
• Deliver the new recruit training plan (inc first aid, driver training, devices)
• Ensure work sites and staff adheres to laid down statutory company/ industry standards and practices
• To establish and foster effective working relationships with all team members
• Interface with Openreach procurement and equipment/consumables/plant suppliers (inc PO spend)
• Maintain high quality of workmanship and compliance standards whilst achieving efficiency targets
• Deal efficiently with customer complaints / enquiries at all times

Job Requirements:

• Openreach Limited runs the nation’s digital network. We play a key role in British society, helping homes, schools, hospitals, broadcasters, government, businesses and more connect to the world.
• We’re a wholly owned subsidiary of BT Group, and our customers are the 640+ communications providers who sell phone, broadband and Ethernet services to homes and businesses.
• And we’re on a mission – to make the country’s digital network services faster, better and more affordable.
• Our people are experienced, resourceful and innovative, working on vital projects that help support the nation at work, in learning, on the move, at rest, at play, in emergencies and much more.
• So if you’d like to be a part of an exciting organisation that’s making a real difference, why not join us today?
• You can read more here about working at Openreach.

Qualification & Experience:

• Experience & knowledge of the Openreach field duct & cable network
• Strong leadership and communication skills
• Experience of successfully managing Openreach ID/SD/BCD field engineering teams
• Experience & knowledge of the Openreach field duct & cable network
• Strong leadership and communication skills
• Strong organisation skills , ability to delegate
• Ability to work in fast-moving and evolving environment
• Time management and problem solving skills

Job Details:

Company: Openreach

Vacancy Type:  Full Time

Job Location: Cardiff, Wales

Application Deadline: N/A