Waterstones Careers – Payroll Assistant

Job Description:

At Waterstones, everything we do is about our customers, and we work hard to provide them with the best possible shopping experience, one that will make them want to visit time and time again. We strive to consistently deliver fantastic customer service, whether recommending a book or a gift, keeping our shops beautifully stocked, helping out in our lovely Café Ws, or keeping the wheels turning efficiently behind the scene. Working with us, you will get to use your expertise and enthusiasm to bring to our customers the irreplaceable pleasures of a good bookshop (including a virtual one).

Job Responsibilities:

• Review of daily bank statements from Lloyds providing back up for any payments or rejections received to Payroll Analyst.
• Distribution of Payslips (IOM & Jersey only) to home addresses
• Distribution of P45’s to leaver’s home addresses (UK payrolls only)
• Co-ordinate any BACS recall requests, to be sign off by Payroll Manager.
• Calculation cross charges (transfers) to be processed by Payroll analyst to month end deadline.
• Maintenance of any employee overpayments to include; recalculation of payslips, issuing of letters, resolution of any queries and sending out payment receipts.
• You will support in the processing of Payroll information for approx. 3100 monthly paid employees and approx. 800 seasonal workers paid fortnightly during peak trading over Christmas period.
• Input and checking of new starter information to include calculation of any back pay\adjustments as required.
• Input and checking of any employee leavers and change of detail requests to include the calculation of any back pay\adjustments as required.
• Answer\resolve any employee payroll related queries via telephone or email.
• Open, sort and processing of incoming payroll post.
• Review of daily bank statements from Lloyds providing back up for any payments or rejections received to Payroll Analyst.
• Completion of any employee data requesting including, statement of earnings requests, copy payslips and other employee earnings related enquires (DWP, Banks etc.).
• Process any manual one-off advance or third-party payment requests though Lloyds and Bank of Ireland Systems (BOI)
• Maintenance of department files to include archiving of data on a monthly and annual basis at tax year end
• Other reasonable additional duties as requested by Payroll Manager.

Job Requirements:

• Working as part of a team, this role will provide a professional and efficient payroll service for approx. 3100 employees working in approx.
• 280 stores and two central head office locations in the UK, IOM, Jersey and ROI.

Qualification & Experience:

• Self-motivated with the ability to work within a team
• Ability to prioritise own work and work to tight deadlines
• Excellent attention to detail
• Entry level payroll experience in a similar environment with basic payroll legislation knowledge
• Accurate inputting skills
• Basic Excel and word knowledge
• Able to give good customer service to internal and external customers

Job Details:

Company: Waterstones

Vacancy Type:  Full Time

Job Location: Solihull, England

Application Deadline: N/A